◼Regarding temporary suspension of some international mail acceptance
◼Regarding temporary suspension of surface mail parcel acceptance for Australia.
◼ Resumption and temporary suspension of acceptance, delivery delays of mail items destined to various countries/territories
◼ Regarding international shipping delay for China
Please kindly note that as a result of stricter quarantine measures on China due to Covid-19 outbreak, the delivery for your package may be delayed, including EMS that has been resumed for China on July 29th.
Also, due to resumption of EMS for China, there’s been massive increase of packages that arrives on our warehouse. As a result, registration & combining progress will be delayed.
Our staff will endeavor to ship your packages as soon as possible. We’re expecting that registration & combining schedule will back to normal in few days.
Kindly wait for a while until your package has been processed.
We deeply apologize for the inconvenience caused.
◼ Regarding price increase for SF express
Starting from August 1st, 2022, shipping fee for SF express has been revised.
We’ve strived to reduce all costs in order to maintain current shipping fee.
However, due to significant shipping fee increase by SF express, we have no choice but to raise our current shipping fee.
We will endeavor to further improve our services as a result of the inconvenience to our customer as a result of price increase.
We apologize for the inconvenience and appreciate your understanding.
We thank you for your continuous support and look forward for your continued patronage.