About our international forwarding service

Forwarding service usage guide

What is our forwarding service?

Our forwarding service is a reasonably priced delivery service that safely sends products purchased on shopping sites that only ship within Japan to your home overseas.
By using it you can purchase items from Japanese shopping sites that do not deliver abroad.

Forwarding serviceImage

About Tenso JAPAN

Tenso JAPAN is operated by Navibird, Inc., who also run You can accumulate points , a site that sells Japanese products to users living overseas.
When it comes to forwarding services, Currently, more than 1.2 million packages handled.

  • Same day shipping fee notification

    When your package is delivered to us you will be notified about the shipping fee on the same day.
    At the earliest you will receive your package in 3 days!

  • Handling Fee150YEN

    International handling fees are
    only JPY0 - JPY150.

  • 5%Off EMS shipping rates

    Up to 5% discount &
    many shipping fee brdiscount campaigns!

  • Choose the shipping method!

    In accordance with your preference,
    you can select from EMS
    & international parcel post (airmail,
    SAL, surface mail) shipping methods!

  • Shopping points accumulation

    100 points can be used as JPY 100
    You can accumulate points
    which can be used on JSHOPPERS.com

How purchased items are forwarded

Procedure up until item deliveryImage

Please be sure to read
the following before using Forwarding Service

★Please Note!★

Some packages bought on Japanese shopping sites cannot be accepted/forwarded by our warehouse.

1. Cash On Delivery 2. Deferred Payment 3. e-collect

The Tenso JAPAN warehouse will refuse delivery of the packages purchased with the above methods.
Shipping fees, cancellation fees etc, charged by the shopping site shall be the paid by the customer.