Shop on "Rakuten Ichiba"
& then use "Tenso JAPAN" to get

Up To

JPY 1,000 OFF

International Shipping

*Should you place a single order of JPY 10,000 or more
at one store during the campaign period.

■ Campaign Period [Japan Time] ■

20:00, 3 Feb 2018 (Sat) -
01:59, 9 Feb 2018 (Fri)

Campaign Conditions


  • During the campaign period, if a single order placed at a store on "Rakuten Ichiba" or "Rakuten Global Market" (hereinafter called "qualifying shops") has a total of JPY 10,000 or more (JPY 9,260 not including tax), and then Tenso JAPAN is used for this order, it will qualify for the campaign.
    *A "single order" means an order with one order number. The order number is displayed on the purchase completion screen for each purchase.
    *Orders at multiple shops and multiple orders placed at the same shop cannot be added together.
    *The calculation is based on the amount before discount when points are used, and the amount after discount when a coupon is used.
  • This campaign can be used multiple times.
    *For example: If you place two single orders that both have a total over JPY 10,000, you will get a total of JPY 2,000 off the international shipping fee.
  • When 2 or more orders purchased from "qualifying shops" are combined together, if one of the orders is over JPY 10,000 it will qualify for the campaign.
    *If the order is combined together with items ordered from another shopping site, we will not be able to apply the discount.

To receive the campaign discount…

  • 01

    Register at "Tenso JAPAN" and get a Japanese forwarding address - a "Forwarding Number (number beginning with JT)".

    RegisterRegister at "Tenso JAPAN" and get a Japanese forwarding address - a "Forwarding Number (number beginning with JT)".

    *JSHOPPERS members can obtain a "Forwarding Number (number beginning with JT)" through their JSHOPPERS member ID.
    *As we have moved to a larger warehouse, our address has changed. Be sure not to make a mistake!

  • 02

    When making a purchase on "Rakuten Ichiba", enter your "Forwarding Number (number beginning with JT)" in the item shipping address.

  • 03

    After the items have been delivered to the warehouse of "Tenso JAPAN" from "Rakuten Ichiba", we will notify you of the shipping fee. When you have paid the shipping fee, we will send the items overseas.

    *In the unlikely case that the discount has not been applied, please contact Tenso JAPAN customer service, informing us of your "Rakuten Order Number" and "Tenso JAPAN Order Number".

At Tenso Japan,
there's no campaign application procedure & no need for a coupon!!

  • *"Tenso JAPAN" is a Rakuten international shipping agency service. In order to use the forwarding service, you must register with Tenso JAPAN as well as Rakuten.
  • *Rakuten cannot answer questions regarding the procedures of "Tenso JAPAN".

Register as a
Tenso JAPAN member (free)

Register as a
Tenso JAPAN member (free)

Register as a
Tenso JAPAN member (free)

● What is Tenso JAPAN ●

Tenso JAPAN is a convenient service which forwards products bought on Rakuten to overseas customers.

  • 1

    Register on "Tenso JAPAN" & get an ID!

  • 2

    Shop on Japanese shopping sites

  • 3

    Item reception, package reinforcement, package holding, package combination (consolidation) etc. at Tenso JAPAN

  • 4

    Shipping Fee Notification

  • 5

    Shipping Fee Payment

  • 6

    International shipment of items from Tenso JAPAN to the customer

Campaign Outline

During the campaign period, if a single order placed at a "qualifying shop" has a total of JPY 10,000 or more (JPY 9,260 not including tax), and then Tenso JAPAN is used for this order, it will qualify for up to JPY 1,000 off the international shipping fee!!

* This campaign can be used multiple times.
[For example]
If you place two single orders that both have a total over JPY 10,000, you will get a total of JPY 2,000 off the international shipping fee.

Campaign Period

20:00, 3 Feb 2018 (Sat) - 01:59, 9 Feb 2018 (Fri) [Japan Time]

Qualifying Shops

Stores on "Rakuten Ichiba" or "Rakuten Global Market"

Campaign Conditions
  • During the campaign period, if a single order placed at a "qualifying shop" has a total of JPY 10,000 or more (JPY 9,260 not including tax), and then Tenso JAPAN is used for this order, it will qualify for the campaign.
    *A "single order" means an order with one order number. The order number is displayed on the purchase completion screen for each purchase.
    *Orders at multiple shops and multiple orders placed at the same shop cannot be added together.
    *The calculation is based on the amount before discount when points are used, and the amount after discount when a coupon is used.
  • This campaign can be used multiple times.
    *For example: If you place two single orders that both have a total over JPY 10,000, you will get a total of JPY 2,000 off the international shipping fee.
  • When 2 or more orders purchased from "qualifying shops" are combined together, if one of the orders is over JPY 10,000 it will qualify for the campaign.
    *If the order is combined together with items ordered from another shopping site, we will not be able to apply the discount.
Please Note
  • Please order while logged in to your Rakuten account.
  • The next business day after the campaign ends, Rakuten will contact Tenso JAPAN regarding orders that have qualified for the campaign. The shipping fee will be automatically discounted from orders which are determined to have qualified for the campaign. Items need to arrive at the warehouse of "Tenso JAPAN" and be paid for by 23:59, 23 Feb 2018 (Fri) to qualify.
    *Even if your items are delivered to our warehouse before 23 Feb 2018, we will have to wait for Rakuten to contact us, so notification of the forwarding fee may become delayed.
    *Items delivered on 24 Feb 2018 or later and items who's shipping fee payment is late will not qualify for the campaign.
  • Rakuten will decide whether or not an order has qualified for the campaign. Should we receive contact from Rakuten informing us that an order has qualified for the campaign, then the order will qualify for the campaign. Should an order qualify for the campaign, we will notify you of the discounted shipping fee.
    *In the unlikely case that the discount has not been applied, please contact Tenso JAPAN customer service, informing us of your "Rakuten Order Number" and "Tenso JAPAN Order Number".
  • To confirm whether or not your order has qualified for the campaign, or to confirm the discount has been applied, please contact our customer service by 15:00, 23 Feb 2018 (Fri), informing us of your "Rakuten Order Number" and "Tenso JAPAN Order Number". Should we not receive contact from you by the deadline, we will not be able to discount an order even if it qualifies for the campaign. Also, we will not be able to deal with inquires after this deadline date.
  • The shipping fee discount is up to the amount of JPY 1,000. If the shipping fee exceeds JPY 1,000, the remainder is to be paid by the customer.
    * For example: If the international shipping fee is JPY 1,000, customers will have to pay JPY 0 for shipping. If the international shipping fee is JPY 3,000, customers will have to pay JPY 2,000 for shipping.
  • If you buy multiple items in a single order, the items may be shipped in several packages at the convenience of the shop. Please kindly understand that in such cases Tenso JAPAN will handle these packages separately. Please apply for our combining service if you wish to combine the packages.
    *If you wish to apply for combining, please make a request by 21 Feb 2018, and complete payment of the shipping fee for the combined order by 23:59, 23 Feb 2018 (Fri). We will not be able to give you a discount past the deadline date.
  • Should the packing slip not be contained with the items delivered to our warehouse, or should the Rakuten order number not be stated on the packing slip, or should the customer's Forwarding Number (number beginning with JT) not be stated, or should the number be incorrect, the order will not qualify for the campaign.
  • If the order total amount no longer fulfills the campaign conditions due to a cancelation at the convenience of Rakuten or the customer, it will not qualify for the campaign, whatever the case may be.
  • Pre-order items, items that are out of stock & have to be obtained after order placement, items purchased on Rakuten auction or online shopping sites other than "qualifying shops" do not qualify for the campaign.
  • The order amount does not include shipping fees or wrapping fees.
  • During this Rakuten International Shipping Fee Campaign, items ordered from Rakuten are exempt from the Same Day Shipping Fee Notification Guarantee. We cannot handle inquiries after the campaign deadline.

*All displayed times are [Japan Time].


"Rakuten Ichiba"
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